Hugs From Home
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Frequently Asked Questions

Q: Why does my package say "Available for shipping"?
       A: Our website requires us to select either in-store pickup or shipping, even though neither apply. Your product will be hand-
​       delivered to your midshipman at the Naval Academy.

Q: How do I place an order?
       A: Go to the "SHOP" tab, select what you want, add to your cart and checkout!

Q: I don't need a birthday package; my mid needs a pick-me-up. How do I do that?
       A: Send us an email at [email protected] or fill out the form on the "CUSTOM PACKAGES" page, under "SHOP".
       We're happy to work with you to find something for your student!

Q: Will I be charged sales tax?
       A: When you place an order on the website, you will be asked for your billing address. If that address is in Maryland, you will be
       charged 6% sales tax.

Q: Why does my sales tax say it is from CA?
       A:
 Don't worry, this is just an error in the payment system, but know that you will be charged 6%, even though it says CA. We will try
       to resolve this problem as soon as we can, and this problem is not applicable for out-of-state purchases (even though it still may say
​       CA, you will NOT be charged any sales tax).
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We are proud to be an Approved Business Partner of NABSD. A portion of our sales directly benefits the Brigade of Midshipmen.
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Hugs From Home, LLC
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  • Home
  • Shop
    • Plebe Summer
    • Group Packages >
      • Previous Packages
    • Birthday Packages
    • Custom Packages
  • About
  • FAQs
  • Contact